How eLearning Can Help HR / L&D in Healthcare Meet Unique Training Demands

A report by the U.S. healthcare professional training market size was estimated at USD 230.6 million in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 7.6% by 2030 (Grand View Research). The demand for healthcare professionals and staff is rising due to the growing population and advancements in the medical field. To keep up with this rising demand, eLearning solutions for healthcare professionals is the answer to equipping healthcare professionals.

Challenges in Healthcare That Require Immediate Solutions

Shift to Remote Consultations and Value-Based Care

After the pandemic, there has been a rapid shift towards remote consultations. This has led to a demand for healthcare professionals to acquire skills that adapt to these evolving needs. They have to be proficient with telemedicine platforms and digital tools and modify traditional clinical skills to suit virtual environments.

Tackling Employee Turnover

The shortage of skilled healthcare workers is a critical concern. Factors like long working hours, lack of knowledge, and limited support for the organization may lead many to consider leaving their jobs, causing high turnover rates.

Address Employee Stress

Studies have shown that work-related stress can lead to burnout, negatively impacting both the healthcare professionals’ health as well as patient safety. The immense pressure healthcare professionals face leads to stress and low morale. This can affect their mental health and overall well-being, which in turn, can compromise the quality of patient care.

Staying Aligned with Policy Changes

The healthcare sector is a rapidly evolving sector which causes policies to also adapt to the needs. To align with these evolving standards, organizations must provide updated eLearning solutions for Healthcare to ensure that professionals are aware of latest regulations.

HR and L&D Strategies for Effective eLearning Integration

The HR and L&D professionals have the responsibility to deliver effective training that accommodates the demanding schedules of healthcare staff and ensure their training program aligns with compliance standards. Integrating eLearning solutions in healthcare offers a strategic approach to meet challenges with flexible, and accessible training programs tailored to the specific needs of professionals. Here are some ways that highlight how HR and L&D can use eLearning to meet unique training demands.

Organizing Training Schedules for Complex Needs

The training requirements of healthcare workers are unique and demand careful consideration. Some of the primary concerns that have been addressed are accommodating healthcare staff who work on a shift basis to deliver 24x7 care, the life-or-death nature of work, the need to train and retain valuable staff, and creating an intellectual environment to develop new technologies and methodologies to keep up with the evolving learning environment and healthcare needs. Custom eLearning solutions can meet unique needs and fit time schedules.

Providing Training with Time-Stretched Work Schedules

In a field like healthcare, round-the-clock attention is crucial for patients, and healthcare staff work in rotational shifts to provide round-the-clock care to patients. With such busy schedules, it is hard to fit in training and also hard to fit in various medical staff for combined training due to the varying timing they work. While intersectional training is possible, it can be done only occasionally. Thus, it is important for healthcare staff to be able to access eLearning material on the go, anywhere, anytime.

Being Prepared for High-Consequence Industry

The healthcare sector is one such industry that deals with life or death on a daily basis, and if staff are not trained due to limitations in budget, location, or work schedules, then the staff will not be as skilled or responsive as they should be. Undertrained healthcare staff can pose a major threat to patients and it is certainly not something to be taken lightly. The consequence of poor medical services can affect the morale of the staff and, in turn, affect their performance at work. An eLearning solutions provider can prepare content that can make staff and professionals ready for high-risk situations.

Soft Skills Training and Patient Care

As already mentioned, medical staff must be prepared to handle critical cases and see several patients day in and day out. While crisis management is necessary, it is also important to know how to communicate with patients. When seeing so many patients, one often finds it difficult to empathize with them. While this might seem trivial to some, the ability to communicate and empathize with patients is a very important part of medical training that must not be missed. HR and L&D professionals can encourage staff, and professionals to complete empathy training programs to learn to show sensitivity towards patients.

Emergency Response Training

In healthcare, quick and timely decision-making can save lives. CPR training is crucial in reviving patients experiencing cardiac arrest. Disaster management training also prepares healthcare staff to provide care under pressure and coordinate resources under pressure. When given the right training through eLearning, staff will be more trained to attend to patients in cases like the recent California wildfire or the pandemic.

High Stakes and Low Error Tolerance

Even minor errors can have huge consequences for patient safety. Healthcare professionals work under high pressure, where precision, quick decision-making, and adherence to safety protocols are crucial. Effective training reduces risk and reinforces best practices by improving clinical skills while also adhering to regulatory standards.

Mobile Learning

One of the major benefits of eLearning in healthcare is the “learn on the go” aspect. Amidst their time-pressed schedules, healthcare professionals and staff can access training content anytime, anywhere. Micro-learning functionalities and accessibility can help achieve high completion and retention rates.

Parting Thoughts

Compromising medical professionals and staff to training serves to fail the Hippocratic oath of ‘do no harm’ and can also lead highly motivated staff to feel less ambitious and driven. With all the challenges mentioned above, is the additional challenge of identifying top eLearning content providers. Novac Technology Solutions offers custom eLearning solutions for healthcare organizations to meet their unique demands.

Book a demo and explore how we can help your organization achieve its learning objectives today!

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